Support & Help

We're here to help β€” fastest by WhatsApp, formal by email.

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WhatsApp us

Instant to 1 hour response. Best for quick questions and bug reports.

Chat on WhatsApp

+91 98181 09443

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Email support

Within 24 hours. Best for billing, refunds, privacy questions, longer issues.

support@myultralabs.com

Common topics

Setup & QR scanning

Trouble linking WhatsApp, QR not loading, "scan again" appearing on every refresh.

Digests & tasks

Missing items, wrong urgency, wrong language, group not showing up, want to mute.

Billing & refunds

Subscription, payment failures, refund requests. See refund policy.

WhatsApp restriction

If your number got temporarily restricted, see our security page.

Privacy & data

What we collect, how to delete it, exporting your data. See privacy policy.

Feature requests

Tell us what you'd like β€” we read every email.

Response time

Support hours: Monday to Saturday, 9 AM – 9 PM IST. For urgent issues, please use WhatsApp.